Coaching has enabled me to become more confident in my leadership ability. I think this confidence has evolved over the months due to the insight I have gained into my own and others’ responses to situations at work. This has increased my self- awareness and hence my behaviour at work. The organisation has benefited because I am more confident, I am a more focused and effective leader. I am prioritizing my workload, using action plans and responding to deadlines more effectively. This focus has enabled my management team to be more productive.
Senior Manager NHS
Ray Smith has been an excellent coach. He has been supportive and insightful, allowing me to open up and discuss very difficult professional issues and challenges I have faced. Getting off site and doing some walking and talking was an excellent strategy. I would recommend him as a coach.
Assistant Director NHS
Ray is very proactive as a coach and he always provides positive evaluations, he is reliable, dependable and has a reputation as being a high-quality Coach, he receives excellent feedback from individuals who have been appointed to him from our internal coaching pool.
Senior HR Manager
I have known Ray for a few years now; he is an inspirational coach who is always willing to go that extra mile to advise and mentor on issues and challenges that face all those seeking career progression. He has provided me with much needed focus and motivation but at the same time creating self-awareness for me that helped me learn about myself. He has given me the insight into how to become an efficient communicator ensuring and helping me to develop better leadership skills.
Ray also helped me realise what was important in a very challenging period in my life and career, for this I will always be grateful.
Information Technology Professional
I have taken a massive amount out of my sessions and often felt extremely positive and uplifted following my sessions. Overall, I have had a lift in my confidence, and feel that my management skills are good and should not doubt myself. My coaching experience has allowed me to reflect on the type of manager I am, and also the type of manager I want to be. It has reaffirmed my beliefs, and that what I am doing is right, and what I also believe to be right for my team. I felt at ease and gained a massive amount of confidence from this process.
Property Professional
I have had a very positive experience with my coach; Ray has been supportive, inquisitive, non-judgemental and insightful at all times. He has enabled me to picture alternative viewpoints and to think ‘outside the box’. He has helped me set goals, and reflect on these as our sessions progressed. He has given me feedback where appropriate, and has shown great patience, including when I had to reschedule a session at the last minute because of family illness. Overall, I feel I have really benefitted from the sessions and would recommend Ray’s coaching to anyone wishing to seek clarity and motivation around their life goals.
Senior Medical Professional
I found each session to be beneficial. I was able to share my concerns and anxieties; Ray and I discussed coping mechanisms and strategies to put into practice in terms of supporting me to improve on memory aid and working practices which I felt helped me plan and prioritise my working day. The support Ray gave me was useful and helpful.
Social Care Professional
Ray is a wonderful trainer. He is engaging, considered and really challenges you to consider the way you work. Raymond is calm and authoritative, with a gift for clearly explaining complex topics.
He really made me stop to think about why I approach problems in the way that I do and think about being more conscious of the decisions I take.
Team Leader Service Sector
The training challenged my existing approaches and gave me new tools and techniques that I feel I can now confidently utilise to more effectively engage with my team.
Human Resources Professional
Ray understands our needs and he is clear of how our services interfaces with clients. His ability to assess, analyse and contribute to service change has been a massive benefit to us. He has an open minded non- judgemental approach, which he applies professionally when looking at business process, workflows and staff outputs.
Senior Manager Care Sector
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Insight Leadership Solutions: Working with professionals, leaders and business owners across North Wales, Mid-Wales, Shropshire, Cheshire, Wirral, Manchester and Liverpool to improve effectiveness and increase profitability.
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